Privacy Policy
At SPT Tours, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, www.spt-tours.com, and our services.
1. Information We Collect
1.1. Personal Information:
We may collect personal information such as your name, email address, phone number, date of birth, and payment details when you book a tour, create an account, or contact us.
1.2. Non-Personal Information:
We collect non-identifiable information such as IP addresses, browser type, operating system, and website usage data to improve user experience.
1.3. Cookies:
Cookies and similar technologies are used to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1. To process bookings, payments, and provide travel services.
2.2. To communicate with you regarding your reservations, updates, and special offers.
2.3. To improve our website, products, and services.
2.4. To comply with legal obligations and resolve disputes.
3. Sharing Your Information
3.1. Third-Party Service Providers:
We may share your information with trusted third-party providers for processing payments, arranging travel services, or improving our operations.
3.2. Legal Requirements:
We may disclose your information to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of SPT Tours, our clients, or others.
3.3. Marketing Partners:
With your consent, we may share your contact details with marketing partners to inform you about relevant services or promotions.
4. Data Security
4.1. We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4.2. Despite our best efforts, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.
5. Your Rights
5.1. You have the right to access, update, or delete your personal information at any time by contacting us.
5.2. You may opt out of receiving marketing communications by following the instructions in our emails or contacting us directly.
6. Data Retention
6.1. We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Third-Party Links
7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.
8. Children’s Privacy
8.1. Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to delete it.
9. International Data Transfers
9.1. Your information may be transferred to and processed in countries outside your own. By using our services, you consent to such transfers in compliance with applicable laws.
10. Changes to This Privacy Policy
10.1. We may update this policy from time to time. Any changes will be posted on this page with the effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: Operation@spt-tours.com Phone: +2-01140 685 555 Address:49, Road 79, Degla, Maadi
Thank you for trusting SPT Tours with your personal information. Your privacy is our priority.
